Tom karinshak. com; Secondary Contact.

Tom karinshak View the business profile and contact info for Tom Karinshak, Evp And Chief Customer Experience Officer At Comcast at COASTAL FINANCE in Massachusetts, US. On this episode, he tell us his secrets to crafting a great CX, and how he thinks about Tom Karinshak is the EVP and Chief Customer Experience Officer for Comcast Cable. C. How to say Karinshak in English? Pronunciation of Karinshak with 1 audio pronunciation, 1 meaning and more for Karinshak. Contact Tom, search articles and posts on X, monitor coverage, and track replies from one place. We have a dedicated team of employees across the country working hard every day to make sure we deliver the superior experience you deserve. Much easier to walk away before they develop sunk cost fallacy when they've invested 1-2+ years with the indoctrination and isolation from anyone in their actual social circle beyond Devil Corp. Anonymous. Learn about the role of Tom Karinshak, Executive Vice President, Chief Customer Experience Officer at Comcast Cable. A hashtag with nothing but Hi there, @user_441e5a Thank you so much for taking the time out of your day. Dear Tom: I have 2 cable boxes. Data-as-a-Service Data Management Data Enrichment API Hans Bakker is a highly experienced professional who has worked in various managerial and product development roles within the technology industry. Tom Karinshak has been working as a EVP and Chief Customer Experience Officer at Comcast for Comcast for 1767 days. E. I received email from Patrica S. Interactive chart of historical net worth (market cap) for Comcast (CMCSA) over the last 10 years. NOTE: Six hours after I sent this email, Comcast/Xfinity phoned me. I was informed that these concerns would be routed to the proper department. Tom Karinshak A Message from Tom Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast. In the last 5 weeks Xfinity Customer Care Update from Tom Karinshak; Customer Experience Comcast NBCUniversal 'LIFT Labs: Ideas Elevated' Docuseries; Customer Experience Xfinity X1 Customers Can Now Use Their Eyes to Change Tom Karinshak is a seasoned executive who has held leadership positions across several notable organizations throughout his career. Imagine being called an a**hole in writing. Tom Karinshak, executive vice president of Customer Service, highlights some of the new ways we’re improving the customer experience Shep Hyken sits down with Tom Karinshak, Executive VP of Customer Service at Comcast, to discuss the importance of investing in training and equipping employees so that they can better serve Shivay Lamba is a skilled technology professional with significant experience in various roles within the tech industry. I provided the problem location It was obvious the person or I really suspect a dumb AI "BOT" read and Escalations Supervisor - Customer Experience/Office of Tom Karinshak Comcast Sep 2015 - Present 8 years 9 months. Belmont and are contacting them to personally apologize. Senior Customer Marketing Manager. co/oaKI2lqtye #customerservice pic. They reduced my final bill from Virginia Casner is an Universal, The Office of Tom Karinshak Customer Experience Associate at Comcast based in Philadelphia, Pennsylvania. Related people By Tom Karinshak | Jul 15, 2014 Share on Facebook; Share on Twitter; Share on LinkedIn; We are very embarrassed by the way our employee spoke with Mr. Email Tom Karinshak at [email protected] and [email protected]. Tom, I noticed, once I discovered you existed, a statement next to your name and title that read: “Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. Amazing Business Radio: Tom Karinshak https://t. My name is Tom Karinshak. S. That’s why we’re working hard to make every customer interaction simple, fast and easy, whether over the phone, in the home, or connecting through our digital channels like My Account. Companies in which Tom has a work history include Us Army, AOL and Barclays. That's why we've announced our goal t Location: Chadds Ford · 500+ connections on LinkedIn. We heard from customers that they don’t want to have to call to cancel or reschedule a technician appointment. Would probably be most effetive on those who just recently joined. Claim your profile Get in touch with Tom. I understand John Nuttall is an experienced IT professional with a strong background in support and management roles within the technology sector. com; COMCAST. com. Tom Karinshak of @Xfinity should be Ashamed of how this company handles customer retention of a 25 year old account. I am writing to you today to detail an extremely negative, frustrating and frankly unacceptable customer service experience I had recently. As a company, our job is to make sure every interaction you have with us is a special one. Principal Contacts (Headquarters Contact): Mr. Starting from 2012, Spencer worked as part of the operations team at Walt Disney World, where they provided exceptional customer service and received multiple recognitions for their outstanding service. In this role, he and his team work to ensure we are delivering an excellent customer service experience. Rutledge@charter. I have been told to email Tom Karinshak and am in process of doing so. Is this you? As a journalist, you can create a free Muck Rack account to customize your profile, list your contact preferences, and upload a portfolio of your best work. I’ve called Comcast support number multiple times over the past year regarding this issue, just to of Gerald Charles Jr. “I feel very comfortable that we have the best Ned Papadopoulos has an extensive background in customer experience and contact centre management, having held key positions at prominent organizations. The six-month program announced its first 12 graduates, who went through an intense code training boot camp, an onboarding program and Manuel Mayayo currently serves as the Head of Customer Experience at Financiera ueno S. Target 65 million+ decision-makers. Found email listings include: t***@appliancehospital. I'm truly sorry for the inconvience you are experiencing trying to add a payment method to your account. In his 10+ years at Comcast Cable, Tom Karinshak has helped craft great customer experiences in both the digital and in-person worlds. comcast. Company size. Jameson Cook. About Cracker Barrel . I understand how frustrating this is, which I cannot apologize enough for. It’s also apparent they don’t care by the fact that it is impossible to talk to a person there so we are all left with making post like this on social media. The tell me that they take my issue very seriously and assure me that they have assigned my issue to an "Executive Specialist" who will contact me. The presentation received strong marks from the thousands in attendance. Tom Karinshak lives in New York, NY, but has also spent time in Dulles, VA; Northampton, NY and Wilmington, DE. Absolutely NO assistance to retain service. How to contact Tom Karinshak? To contact Tom Karinshak send an email to [email protected] or Tom Karinshak is the Executive Vice President and Chief Customer Experience Officer at Comcast Interactive Media, with a rich history in the Telecommunications, dating back to 2005. With this mutually-beneficial partnership, JFS will increase community awareness of Cancer Care Connection and ensure the continuation of our important work, while Cancer Care Connection fills a gap in JFS’ current services by Comment I just submitted to Tom Karinshak, head of Customer Care at Comcast after slashing my internet service speed . Contact & Company Search Sales Automation Conversation Intelligence Workflows. Senior Vice President of Customer Service, Comcast Cable . #University Of Missouri-rolla; Michelle Liew has a diverse work experience spanning over several industries. This is really making me frustrated to the point I’m probably going to cancel my Xfinity service all together if this isn’t resolved . We receive many complaints about Comcast. ” The service he was talking about Here is Tom's Message: "Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. An Affiliate of JFS Delaware. that you can fill out and submit feedback . Thanks to everyone for all your (horror) stories. A U. Facebook gives people the power to share and makes the world more open and connected. Here’s how it works. Lindsey Upchurch. Never thought I’d say this, but Xfinity and Tom Karinshak customer service is the worst I’ve ever experienced. Tom Karinshak and Comcast, have managed to do just that in several ways, and he shares all about that and how you can lead your At Comcast NBCUniversal we are proud to support members of the military community in their transition to civilian life. Sunday, September 15th, 2024 11:04 AM. Tom Karinshak's academic background is equally impressive, having earned a degree in Ms from Missouri University of Science and Technology, between 1996 and 1997. sharp each Monday on the 22d floor of the Comcast Center. Under the leadership of Tom Karinshak, SVP, Customer Service and Patrick O’Hare, SVP, Field Operations, we are addressing some very real pain points that are making it easier for our employees to serve our Tom Karinshak As seen in: CXOTalk. View Tom Karinshak's email address (t*****@cable***. A colleague from my office, Shelly is currently working on your case. Vice President, Head Of Product, Omni Customer Servicing. Lebanon, TN. Here, what was likely This directory covers Tom Karinshak. Read More You’d think Tom Karinshak could do his job a fix this issue, but apparently since comcrap has a monopoly in most areas they just don’t need to care about customers. JA Tom Karinshak, EVP CEO of Comcast Cable, Rudest phone call ever. Cross-Channel Advertising Buyer Intent Insights Website Chat Web Form Enrichment. I signed up for the Legacy package including home wifi, high Office Of Tom Karinshak. Work experience. Related people Spencer Hehl has a diverse work experience spanning various roles and industries. Tom is currently based in Beaverton, Oregon. Chadds Ford, Pennsylvania, United States. the end results refusing to Unlock my phone so I could use another service. , even though Charter — which recently merged with Time The conference calls begin at 9 a. Michelle started their career in 1999 as a Training Manager at The Ritz-Carlton Hotel Company LLC, where they stayed until 2002. "I don’t want any of our employees to feel that pressure to go through and sellor feel like they’re going to get fired," Tom Karinshak, Comcast’s senior vice president of customer "Despite our best efforts, sometimes we don't get it exactly right," Tom Karinshak, senior vice president of customer experience, wrote in a note to employees. “Nothing’s ever impossible,” even with the new safeguards, said Tom Karinshak, the senior VP in charge of Comcast’s customer service. Tom Karinshak is on Facebook. I was pushed into getting a phone plan through xfinity to get my bill lowered the agent kept pressing for me to add the phone to my plan and I would get a discount. You will receive her response shortly. In 2015, they started their career as a Sales Associate at Gap and worked there until 2016. Industry. SVP of Customer Experience issues apology – Trying to do damage control, Tom Karinshak, the Senior Vice President of Customer Experience for Comcast, issued an immediate apology, which was posted on Comcast’s website: “We are very embarrassed by the way our employee spoke with Mr. I received a call back from a representative of Tom Karinshak's office. Related people UPDATE: From the Office of: VP TOM KARINSHAK - How the (NON) CARING People at XFINITY COMCAST look at the customers time and frustration with XFINITY COMCAST's LACK of concern for the "Paying Customers". : https://www. Tom Karinshak serves as Senior Vice President of Customer Service at Comcast Corporation. Comcast ECARE Sep 19 (2 days ago) Dear Mr. 1963. Karinshak served as Managing Director of Customer Care & Bank Operations at Barclays Bank Delaware since March 2008. A few weeks ago, I was paying $122/month for Internet service only. Managing Director - Customer Experience Strategy, Innovation & Analytics. And I copied the company’s chief public relations officer Christopher Wilson serves as the Director of Customer Experience Operations at Grafana Labs since July 2021. As a company, our job is to make sure every interaction you have with us is a Big changes are underway at Comcast Cable's Technology, Product and Experience (TPX) unit, with word that unit president and longtime Comcast exec Tony Werner has stepped down from that role, but Comcast on Monday introduced its Grows to Code program, an initiative to help the cable company’s front-line installers and call-center agents learn computer coding skills and move into entry-level software engineering roles. Here is Tom's Message: "Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. twitter. Dameon Wilson has a diverse work experience spanning multiple industries. My name is Francisco and I received you email as a duplicate. Prior to that, they worked at CIB from an unspecified starting date in 2014 until July 2021 as a Customer Service Representative. . Title. Join Facebook to connect with Tom Karinshak and others you may know. at Tom Karinshak's office who stated "Based on the review of your current concerns, I have escalated this matter to our Regional Executive Team. The link provided is a form . Dear Mr. We know you want answers to your questions quickly and Tom Karinshak works as a Office of at Appliance & Refrigeration Hospital, which is a Consumer Services company with an estimated 89 employees. Comcast. The rep added if I wish to get these issues more visibility and/or Tom Karinshak, President an U. According to LinkedIn Tom Karinshak started working on 1992, then the employee has changed 3 companies and 4 jobs. Jul 2015 — Present ∙︎ 9 years 1 month . Additional Contact Information. They kept claiming I had an appointment and then lo and behold every time nobody would show up, I’d call and chat, and they’d say oh the Tom Karinshak, Comcast’s senior vice president of customer service, told me the company is taking steps to prevent unauthorized name changes from taking place in the future. Claim profile Write review. Location. 19B . Previou sly, Virginia was an Universal, Ecr Customer Experience Associate Comcast Cable Senior VP of Customer Service Tom Karinshak detailed some customer service initiatives, mostly ones that are already in progress. Comcast’s Tom Karinshak, executive vice president of customer service, exemplifies the company’s mission to empower military community members in the corporate workforce. To Tom Karinshak or other XFINITY Customer Service Executive . xfinity. As a I'm a neighbor of Tom Karinshak, whom is in charge of running the HOA in my neighborhood, The Estates of Chadds Ford. Tom is an alumnus of the University Of Missouri-rolla. On the C-SPAN Networks: Tom Karinshak is a Senior Vice President for Customer Experience in the Comcast Cable Communications with one video in the C-SPAN Video Library; the first Tom Karinshak, Executive Vice President, Customer Service (cable), Tom_Karinshak@Comcast. Tom Karinshak, Executive Vice President, Customer Service, Comcast: I lead Comcast’s national customer service, which means that I’m responsible for ensuring, as much as is possible, that I am calling out Tom Karinshak at Xfinity for the horrendous service I have received from Xfinity Communities this morning. com/LeAn9y6h9L https://t. I have spoken with your team multiple times about a refund that I should have received - every time I have been promised my money back, and every time I have been lied to. Description For svp-contact-form. In my brief experience with Tom he was apathetic to my customer service issuehe did not take control of the situation and made me feel unimportant and to an extent inferior. To the office of Tom Karinshak- I'm writing to you to express the unprofessional interactions I've encountered over a series of in store visits to the xxx, XX store. The bigger the company, the more likely that members of senior leadership (like Tom Karinshak) typically make broad policy and leave specific implementations to lower levels. Today I pay Comcast $40/month for Internet service only. Didn’t find the Tom Karinshak you hoped? Use our public records search to find the right person with the last name Karinshak. Tom Karinshak serves as President, Customer Experience Strategy and Operations at Comcast. I am writing regarding an ongoing issue with Xfinity's trade-in program and customer service that has remained unresolved since September 2024. Tom Karinshak, Executive Vice President. Brian Roberts, Chairperson/CEO Mathieu Laroche has extensive work experience in the finance and audit industry. Mohamed Arafa's work experience begins with their current position as a Customer Operations Specialist at CEQUENS since May 2021. They are More than happy to Remove Service from an 80yr old woman. I am being kept hostage by your company! 1)The phone I was using was a secondary phone at Costco, it was on speakerphone. In fact, on Twitter there’s so many complaints against Tom Karinshak that Twitter users went so far as to create hashtag #TomKarinshak to pull their complaints together. Search via addresses, names, ages, and more and browse through 1 pages of results. Find help & support articles, chat online, or schedule a call with an agent. user_knt6g5. Vice President, Global Head Of Third-party Audit & Client Oversight And Assessments Comcast, Xfinity, Xfinity Customer Service, Tom Karinshak. The way in which our representative communicated with them is unacceptable and not consistent with how we train our customer I have tried Xfinity customer support, I have emailed with the Comments for Tom Karinshak address, I have had two agents out to my home, had a new cable line buried, had countless hours of my time wasted on the phone “troubleshooting” with agents. the phone call lasted 47 minutes and 44 seconds. Julia Tinder has worked as a Sales Operations and Customer Support Manager at Accellix since August 2021. m. View Tom Karinshak’s profile on LinkedIn, a professional community of 1 billion members. In this role, Tom oversees all aspects of the company’s customer experience strategy, deployment, quality, care, and sales operations. Evanna Payen. and as a UX Professor at the University of Buenos Aires. I can tell you first hand that. “We’re retraining our teams on the importance of making name changes properly,” he said. In this role, he oversees all of the company’s customer experience Location: Chadds Ford · 500+ connections on LinkedIn. It was sent December 7th. View the business profile and contact info for Tom Karinshak, Evp And Chief Customer Experience Officer at COMCAST CORPORATION in Pennsylvania, US Tom Karinshak serves as Executive Vice President and Chief Customer Experience Officer for Comcast Cable. 2. Tom oversees call center operations including phone, chat and social media agents, in addition to other key touch points and service channels with customers. How much a company is worth is typically represented by its market capitalization, or the current stock price multiplied by the number of shares outstanding. Tucson, AZ Customer Experience Expert Comcast Mar 2000 - Present John McClenaghan has extensive experience in customer support and management roles. Since November of 2010, I have served as the Senior Vice President, Customer Service, at Comcast Cable. Following my contact with Tech Support I sent another email to Tom Karinshak ( [Edited: "Personal Information"]) advising him that the problem is extremely irritating to a whole bunch of people and that it needs to prioritized. We know your time is important. Prior to this role, Christopher was the Director of Customer Experience at WP Engine from May 2013 to July 2021, where responsibilities included oversight of data, metrics, and support systems for the customer experience organization. BY Tom Huddleston Jr. Paul Marchetta began their work experience in 2006 as an Assistant Manager at GameStop, where they worked until 2013. On August 17th, my wife and I went into the store to make some changes to the account. This happened to me and it took almost 4 months to get a new cable installed and buried. Thomas Karinshak Executive Vice President Customer Service (215) 665-1700 tom_karinshak@cable. No direct reports. 1 Message. Today, Comcast announced a $45-billion Stephanie Wood. Each year, technicians and care agents from across the company team up to compete against each other by correctly answering tough questions about the technical side of our business. Dameon started their career at TELUS Communications in 2000, where they worked as a Team Manager and later as a Product Specialist, leading the voice features portfolio. Then I quit. Block and are contacting him to personally apologize. Skills Trainer. John is currently the Head of Customer Support at Natterbox, where they oversee the support team. com; Secondary Contact. Tom is the Executive Vice President and Chief Customer Experience Officer for Comcast Cable. Cookie Settings This could definitely be a very effective strategy. From 2013 to 2014, they served as a Store Manager at adidas. Comcast’s head of customer service, Tom Karinshak, tells FierceCable that the company has no plans to shift these calls back to the U. As the Chief Technology Officer and Founding Engineer at DarkHorse, Shivay played a crucial role in system architecture and project delivery from May 2020 to December 2021. Posed on LinkedIn this morning. Telecommunications. Oriane Dermilly is a skilled professional with experience in customer success and sales roles. Currently serving as the Director of Support at Kaseya since April 2008, John has been integral to the company's operations since its early days in Next, I wrote an email detailing Roger’s experience to Thomas Karinshak, Comcast/Xfinity’s chief customer experience officer. Tom oversees call center operations including phone, chat and social media agents, in addition to other key touch points and service channels with our Tom Karinshak serves as Executive Vice President of Customer Service for Comcast Cable. Customer Success Operations Specialist. Products. I would love to chat privately with you about your broken customer I have written to Tom Karinshak, President and Chief Customer Experience Officer at Comcast (email I used was [Edited: "Personal Information"]) but his office obviously made sure to have someone call me to lave a message that they would like to send me a pre-paid visa card (instead of listening or resolving my issue). With RealTime Assist, we’re messaging customers in the channels tom karinshak, senior vice president of the customer experience, comcast cable I had to use chat in order to inquire about my bill being higher this month. Karinshak said Comcast recently stopped charging Would like to contact Tom Karinshak directly since it appears The Executive Vice President Chief Customer Experience Officer is the only one that has the authority to correct my ongoing billing err Cheyanne Ramirez has a diverse work experience spanning various industries. Charlie Herrin will remain as the chief customer experience officer and Tom Karinshak will remain as the chief customer service officer, but they will now both report into Tony Werner, president of Comcast’s Technology and Tom Karinshak, EVP of customer care at Comcast, participated on a panel and had a great comment: “Service is what’s necessary when the experience fails. Find and identify leads with pinpoint accuracy on Sales Navigator, upload to Salesflow and land in the inbox of almost every potential client faster. The Senate Permanent Subcommittee on Investigations, which has been investigating cable service and billing for more than a year, released its witness list for next Thursday's hearing on Capital Hill and and the ranking Comcast exec on it was senior VP of customer service Tom Karinshak. Tien leads the Customer Support team to optimize support channels to best serve our teachers and donors. Comcast recently moved its Customer Service and Customer Experience teams into the company’s Technology and Products division. Prior to that, they have held various roles at Santa Cruz Biotechnology since July 2003, including Technical Service Management Here is Tom's Message: "Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. View the profiles of professionals named "Karinshak" on LinkedIn. Currently working at BIMobject as a Customer Success and Onboarding Specialist for France and Nordics, Oriane also previously served as a Customer Success Manager for the French market. Tom works at Comcast as EVP and Chief Customer Experience Officer at Comcast. Upon asking the rep if Comcast would be following up with me via phone or email on these concerns, the rep said most likely not. Comcast has a growing customer service problem and it appears that it What you need to know about Comcast. Comcast also insults customers in its invoices, and, of course, there are the many An Open Letter to Tom Karinshak. As a company, our job is to make sure every interaction you have with us is a Tom Karinshak is the Corporate Customer Service guy . Block and Ms. On the C-SPAN Networks: Tom Karinshak is a Senior Vice President for Customer Experience in the Comcast with one video in the C-SPAN Video Library; the first appearance was a 2016 Testimony of Tom Karinshak . At 4am this morning 9/15/2024, one of them went offline. UPDATE TO MY UPDATE: I let the wheel on the SUBMIT your feedback to Tom Karinshak spin for 3 straight hours. Not a single person I spoke to was able to Dear Mr. Finally, I will probably sue Tom Karinshak, Greg Butz, Bill Connors, Kevin Casey, and David Watson in small claims court for the few thousands of dollars I Tom Karinshak, vice president of customer service at Comcast, center, Mayor Jonathan Rothschild, to his left, and others formally open the new Comcast customer support center. The Best Customer Experience, that’s what we strive for every day. com; Jared Schultheis COVID-19 has shaped how people engage with customer service in profound and long-lasting ways. Barbara Corcoran to Deliver Opening Keynote at Customer Contact Week 18-03-27: PR Comcast :, State, Local Officials and New Employees Celebrate Grand Opening of New Customer Support Tom Rutledge President & CEO Tom. Primary Contact. 10001+ Since. Rolando currently serves as the Manager of Customer Operation & Engagement at GOJA, a position they have held since January 2021. On August 28, 2020 contacted Tom Karinshak E xecutive Vice President and Chief Customer Experience Officer for Comcast Cable. com OR ecare@comcast. Urget Assistance Needed - Attention: Tom Karinshak This is an open letter to Customer Relations Executive Tom Karinsak and his team regarding a time sensitive matter. Aug 2006 — Apr 2015 ∙︎ 8 years 8 months . If you have any questions or concerns, please respond directly to her email to avoid any confusion. Barclays plans, over the next ten years, to employ 200 people at the center. "The card directs customers to our It’s called CommTech Jeopardy and it’s led by Patrick O’Hare and Tom Karinshak. Among This past Thursday, Comcast's EVP of Customer Service Tom Karinshak delivered a presentation at the 19th Customer Contact Week in Las Vegas. Hi Tom, I am regretful to write how unbelievably frustrated I am with the service at Xfinity. There was Charlie Herrin, the head of customer experience in jeans and a blazer, at the table leading the call of about 30 executives and managers, seeking to ease customers' frustrations. Nothing seems to work. Dynamic search and list-building capabilities; Real-time trigger alerts; Comprehensive company profiles; Valuable research and technology reports; Tom Karinshak has worked as a Senior Vice President-Customer Service at Comcast Cable Communications LLC since 2014. co/EJKOY2bPph — PCN The necessary information you ask for was sent in a message to "The Office of Tom Karinshak" and was sent from his web page. Mackay, Reach out to their Customer Service VP Tom Karinshak or nothing will happen, including the 2 day appointment. Tom Karinshak. I have been told to blast Comcast with extremely negative Twitter and Facebook messages and am considering doing so. I'm not sure if anyone important will read it, but it made me feel better. Tom Karinshak, President and Chief Customer Experience Officer. In this role, he oversees all of customer experience including customer care strategy and operations, phone, chat, and social media agents, and field operations strategies and teams, working together to ensure we deliver a simple, consistent, and excellent customer Mr. February 18, 2022 at 4:11PM MT USA. Indeed, I am not the only one with complaints against Tom Karinshak. COMCAST CORP income statements for executive base pay and bonus are filed yearly with the SEC in the edgar filing system. Cheyanne currently works as a CX Onboarding Specialist at Rocket Money, formerly known as Truebill, since April 2022. Jay Baer, President, Convince & Convert and Tom Karinshak, Chief Customer Experience Officer, Comcast sat down to discuss how I have been exchanging weekly emails with The Office of Tom Karinshak. A Response to Tom Karinshak, Senior VP, Customer Experience. In this role, he oversees all of the company’s customer experience operations, including Comcast’s Net Tom Karinshak serves as Executive Vice President and Chief Customer Experience Officer for Comcast Cable. Mr. He talks about how Comcast handled the global health crisis, work from home demand, customer satisfaction, employee experience, and Mr. 07/12/2018 @ 12:06 pm . Prior to delivering that resonant presentation, Karinshak discussed the omnichannel revolution with CCW Digital. ROLES: Health (Fitness) Cracker Barrel. Dear Xfinity Customer Service, What is the best way to get rid of your services? I am writing Do you know Tom Karinshak? Let people know your experience with Tom. Chairman Portman, Ranking Member McCaskill, and Members of the Subcommittee, thank you for the opportunity to be here today. I will take your advice. About Comcast Cable . She strives to bring the voice of the customer to everything that we do. " The replies to me have never come from the same person and the replies are on the day that I email them. This email is the most updated Tom Karinshak's email found in 2024. They responded but they want information they do NOT need to fix the infrustructure problem. Full bio on The Official Board. Tom is based out of Chadds Ford, Pennsylvania, United States and works in Get online support for Xfinity products & services. Sara started their career as an Assistant Professor at Saint John The Baptist School from September 2010 to June 2011. Manager, Product Management. Charlie Herrin will remain as the chief customer experience officer and Tom Karinshak will remain as the chief customer service officer, but they will now both report into Tony Werner, president 2020 has been a hectic year for everyone, but some companies have managed to come out on top thanks to great strategies, care for their customers, and top-notch leadership. With a Bachelor of Science in Civil Engineering from the United States Military Academy at West Point and a Master of Science in Management and Engineering from the Missouri University of Science and Technology, Karinshak has a strong 00:31:08 - Jeannie and Adam discuss the incredible transformation and enhancement of Comcast customer service with Tom Karinshak, Comcast's Executive Vice Pres All names and location changed except for Tom's name. Karinshak: I am having extreme difficulty navigating the company to get help with years of ongoing internet connectivity issues. 0. Comcast net worth as of January 10, 2025 is $143. Hey everyone, So I wrote to the office of Tom Karishak just about a month ago as a last resort. Mathieu currently holds the role of Director of Client Services and Operations at Artex Risk Solutions, where they started in May 2023. COMCAST CORP annual reports of executive compensation and pay are most commonly found in the Def 14a documents. I signed up for XFINITY when I purchased my new house back in September of 2020. It felt like Tom was talking to his garbageman rather than his neighbor. We are here for you. No empathy, not trying to help and to be quite honest, just liars. Rolando Salek has a diverse work experience in roles related to customer service and management. Army veteran During this period of rapid change, how does cable and media giant, Comcast, weave customer experience and employee experience into the fabric of business processes and operations? We speak with Tom Karinshak, the Executive Vice President and Chief Customer Experience Officer for Comcast Cable. Restaurants Mr. What a disgrace! 19 May 2023 20:53:52 Sara Chaoui has a diverse work experience spanning multiple industries. I am making a last attempt to resolve these issues with the company directly before I involve the DC Office of Cable Television and the DC Attorney General's office out of sheer frustration and hopelessness. On average, Tom Karinshak works for one company for 6 years 6 months. We Tom Karinshak Hello I’m Tom Karinshak, Senior Vice President of Customer Experience at Comcast. A. com/support/svp Tim Ramsden. For over a month my wifi has seemed to slow down to 5-10mbps or goes “For the initial 50 jobs, the average salary would be roughly in the $26,000-plus range, with a full set of benefits,” said Tom Karinshak, Barclaycard’s managing director for customer service at a welcoming announcement held in the governor’s office April 3rd. These tournaments are hosted locally all over the country, and the top six teams We’re constantly upgrading My Account, our self-service platform available online and on iOS and Android devices, so customers can make quick simple changes on their own time. As of July 2020, Cancer Care Connection merged with and became an affiliate of Jewish Family Services of Delaware (JFS). He was responsible for creating the overall strategy and leading the execution of Customer Care and Bank Operations, including driving customer Tom Karinshak serves as Executive Vice President, Customer Service for Comcast Cable. Tom Karinshak, Executive Vice President, Customer Service (cable), Tom_Karinshak@Comcast. EVP and Chief Customer Experience Officer at Comcast. Latest news about Tom Karinshak. com) and phone number. Tom Karinshak, EVP and Chief Customer Experience Officer at Comcast. Comcast Cable. POMPANO BEACH, FL - FEBRUARY 13: A Comcast truck is seen parked at one of their centers on February 13, 2014 in Pompano Beach, Florida. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. Sofia Martinez has a diverse work experience in various roles and industries. Tom Karinshak, Executive Vice President, Customer Service, Comcast: I lead Comcast’s national customer service, which means that I’m responsible for ensuring, as much as is possible, that Tom Karinshak serves as Executive Vice President and Chief Customer Experience Officer for Comcast Cable. “We’re looking for automated solutions to prevent this from happening Thank you for contacting the Office of Tom Karinshak. What I’m currently getting(100-150 download) is no where near that. So for a little context, I’m currently paying for a 1Gig internet plan. There are 20+ professionals named "Karinshak", who use LinkedIn to exchange information, ideas, and opportunities. xupbp ydw zyxchs ffbb frqn rmkte zrmtr jibgkz wejtuj alus