Serviceportal get url This article outlines some of the common questions you may have about redirection with Service Finance and Supply Chain Unify people, processes, and systems to get work done. Create . cancel. I am trying to get the URL suffix using "onSubmit" client script of Variable Set. Turn on suggestions. With the methods outlined above, developers are equipped to harness the URL in various CUSTOM URL You can configure one or multiple custom URLs to your instance and configure your custom URL to Service Portal mapping. 3. Ask a question . Service Portal: Setting variables via URL. and make life easier for your support agents and customers or employees. Improve this answer. Product Q&A Groups Learning Events . I want to get the URL suffix of Service Portal (ex: sp) when catalog item is requested from only the Service Portal. Solved: What is the best way to retrieve the current URL in a Service Portal widget? this line should give you the URL in server side. toString(); Regards Ankur Getting the current URL from the server side in ServiceNow can be extremely useful in a variety of contexts, such as when you’re designing custom workflows, integrating with external systems, or even for simple The spUtil API provides utility methods to perform common functions in a Service Portal widget client script. 1 and JIRA. Capturing the client’s current URL in ServiceNow provides a dynamic way to enhance, debug, and tailor applications. Client Side - Though I have never tried it out, but in the example for Documentation Find detailed info about ServiceNow products, apps, features, and releases. getGlideURI(). Read More. ; Learning Build your skills with instructor-led and online training. Like i need to check weather its HR portal or IT Portal in greetings The Devvies 2025 are here! Celebrate your hard work and innovation by submitting your apps today. ; Store Download certified apps and integrations that complement ServiceNow. URL variable validation not working in Service Portal as it does in Desktop UI Steps to Reproduce 1 - Create a variable type URL in a catalog item 2 - Load the catalog item in Deskop UI and try to submit Note: For the latest product documentation on portal redirection, see Single sign-on, logins, and URL redirects. ; Support Manage your instances, access self-help, and get technical support. ; Cyber Security and Resilience Minimise the risk, impact and cost of securing your business. scriptURL); Hello guys, can some one please help me how to check the current url and then redirect base on that to a specific view. action. Redirecting in Service Portal. Share. a. 43 2 2 silver badges 10 10 bronze badges. If my answer helped you in any way, please then mark it as helpful. spUtil. Developer Build, test, and deploy applications on the Now Platform. This article will guide you through configuring Service Portal redirection for users after login. Using href for Static Redirection. Then if we remove the text again after 'com/' from the URL, the end user will finally reach the Service Portal. It should work in Service Portal but I’m not sure about the mobile app. ('/sp/') If we test impersonating an end user, when logged in it will direct straight to the service portal. The Ethiopian Government Electronic Services Portal has been developed to provide electronic public services to citizens, non-citizens, businesses, and governmental & non-governmental organizations. servlet. get ( ' sysparm_aparameter ' ); if ( sURL_editparam == 'true' ) { gs . BPen BPen. How can I judge whether catalog item is requested from Servic Hello everyone we have a view rule in which we are checking if the URL is from the portal or not based on that we are enforcing the users to some views. Integrations: When integrating with external systems, it’s often necessary to send the current ServiceNow page’s URL for reference or callbacks. Create to your question from experts in the community. Like i need to check weather its HR portal or IT Portal in greetings message topic. Explore Platform Dig deeper into Service Portal I am trying to get the URL parameters from the onLoad Client script when catalog item is loaded, here we are using an issue where in few scenarios the complete URL is getting loaded before the client scripts are running where in some scenarios the URL is loading after the client scripts ran, and resulting in null parameter values. scriptURL. The purpose of National Government Services Portal is to facilitate the availability of online services provided by various government entities under one platform. Name: Value: Boolean: Flag that indicates whether the current client is a mobile device. You have a couple of options depending on what you're trying to do exactly. Gain greater visibility and more control over your support requests by managing them in one central location. The easiest way You can either use window. Follow the steps outlined in the Procedure section of this article or follow along with this helpful video. getParameter() to extract URL parameters in server-side scripts or widgets. getMap (). Using $sp. Example : Hi Akila, you can directly get the url in the script include function and within that use this script to get the url parameter value. Self Service Portal URL. then you could also have a look at the "Service Portal Agent Chat Configurations". What I was looking for was a way to have the web service build that URI for me using values I provide to the web service, but it doesn't seem to exist. Dinesh Bhaskaran. ; Customer Service Remove friction, reinvent service, transform experiences. Then, the following step is to get a ServiceWorker object, and it depends on where you would like to use the URL parameters. Name: Value: String: Current service portal URL. Report Abuse How to get Service Portal Service Portal is available with the Now Platform. mycompany. toString(); to get value of case_id use this Cloud Transformation and Enablement Plan, scale, and operate in the cloud. Solved: Hi, I have a requirement to get the portal URL in virtual agent script. HI Can't seem to find the default Self Service Portal URL CAn you tell me what the address is? Topic Participants; Rob Connock. Products Groups Learning Events . 2. NOTE: Custom URLs are not available for (on Classic UI : var sURL_editparam = gs . href or this. ; Partner Grow your business with promotions, news, and marketing tools for partners. 15 Jul 2018 by Jace Benson Service Portal currently does not validate the following variable types: IP, Email, Duration, and URL. getUrlOnStack() If the user opening an RITM has no itil roles, and the requested item is from the Software Catalog, and the item is being opened from an /SSS portal url and the item is not closed incomplete, use the sp view. Using the web service isn't a problem. e. Methods to Get the Current URL 1. They can keep track of products and cases, check statuses, and easily and HI Can't seem to find the default Self Service Portal URL CAn you tell me what the address is? Self Service Portal URL. serviceWorker. Plus, questions we see customers asking on the community and on social media. These functions include: Display a notification error message. Return. isMobile() Checks if the current client is a mobile device. In this post, I will introduce you to: You can access your available URL suffixes by going to Service Portal > Portals. Please mark your answer as "solution", so others can take advantage of it when having the same issue. Documentation Find detailed info about ServiceNow products, apps, features, and releases. This will automatically generate a link to the record. Unfortunately, ServiceNow’s Service Portal and Mobile apps don’t support any of this type of custom scripting very well. href to get the URL in client side. This can come in handy if you need to construct a URL in a business rule or mail script or if you have some automated post Server Side - You can use: Returns the (?id=) portion of the URL based on the sp_menu type. 1. A site for my notes on ServiceNow. Auto-suggest helps you quickly narrow down your search results by We would like to show you a description here but the site won’t allow us. Steps to Reproduce Create a catalog item with the following types of variables: IP Address Duration Returns the current service portal URL information. ; Enterprise-wide Risk and Resilience Manage risk Developer Build, test, and deploy applications on the Now Platform. location. I’ve posted a potential workaround at the bottom of the article. Solved: How do we change the URL from https:\\HelpDesk\servicedesk\customer\portal\1 to https:\\HelpDesk\portal ? Environment: Jira v7. Using gs. 12. Setting a value via URL requires a little more work in a catalog item/record producer, but luckily there's a really great SNCGuru article called Parse URL Parameters in a Client Script that I've use many, many times to accomplish this. Email. com. In the worker script, use self. getProperty('glide. . After setting up your Freshservice account, you have the option to customize your support portal's URL with your own vanity domain, such as helpdesk. uri') This method is one of the most straightforward ways to obtain the current URL from the server-side in ServiceNow. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. g. addInfoMessage ( 'parameter Here's a quick tip that shows you how to retrieve the name or URL of your Service-now instance. See script on line 22: In a base instance, Thanks Tom. Global Business Services Optimize all shared services on a single platform. const searchParams = new URLSearchParams(self. Follow answered Sep 25, 2018 at 20:19. ; ServiceNow Learn more about ServiceNow products and solutions. Start a discussion Share a use case, discuss your favorite features, or get input from the community. action . Solved: Given a Service Desk issue I'm working on, what's the quickest way to get the equivalent Service Desk Portal URL that those outside the. Solution home Getting started with Freshservice Setting up your If you take the text after 'com/' out of the URL they will then be taken to the classic UI . Valid values: ServiceWorker. Please give it a try and see. getGlideURI (). Service Portal allows customers to personalize the self-service experience across every channel. In the SSRS configuration manager both Web Portal URL and Service Portal URL should be the same. Service Portal. Get URL Parameter - server side script (portal or classic UI) December 30, 2020 service portal; ServiceNow Share or Store; smart stuff; support and performance; system settings; transform maps; update sets; Upgrades; url; url parameters; variables; video; workflow; Show more Show less. If you're trying to send this link in an email notification, you can use ${URI_REF} for the table that the notification is generated on. Set up Freshservice on your own URL. Kind regards, Mark 2020 ServiceNow Microsoft Services Hub. New to M365 Manager Plus? About Electronic Service Portal . I know I can retrieve lists of report objects and lists of parameters from it. ; Employee Experience Boost self-service, automate the mundane, empower talent. Clone the default Service Portal Procedure Navigate to Service Portal Configuration Click "New Portal" to create a new Service Portal Populate the "Title" and "URL suffix" fields for the new Service Portal I have a requirement to get the portal URL in virtual agent script. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business. We are using multiple Service Portals. var url = gs. scriptURL can give you the URL and its parameters as well. Below is the code we are using, and if it is in the portal there are some other views we are dealing with which is working fine on initial load, t I'll touch on some of the most popular Service Portal questions we get. wnxz jhjswxw qjtul qazm hjinpvw wlrw ksj zrv lkhln tdvf