Define the version of 3CX to monitor for the plugin to adapt to the API version. The good news is that 3CX has announced a new REST API and Gateway server that will be released with the next version of 3CX (Version 18). I want to know how (and if it is really possible) to trigger a REST API call for any incoming call ? Ideally, I would like. Thread starter Simone Rota; Start date Oct 8, 2021; Status Not open for further replies. 0 for REST API authentication. Our API is available today. The relay MUST be installed on the 3CX server. So what I did is the following: Send a Post-Request with the following data and Content-type: application/json to this endpoint: https://yourhost/api/login Apr 26, 2018 · This video demonstrates how to integrate your Restful CRM with 3CX. Jul 1, 2024 · You need to use other endpoints. Aug 12, 2020 · I`ve made an HTTP API to control the 3CX from our Call Center Software. Oct 27, 2021 · Our Relay is installed locally on the 3CX server. To match caller IDs to customers when 3CX receives an inbound call, it queries the CRM system to look up the customer name. Is there a supported REST API exposed by V15? I know I can use the Windows client app to initiate a call and I can use the Visual Studio template to extend the client. Dec 23, 2019 · The Call Control API is only available in commercial editions. GET methods. What happens in such a scenario? With the 3CX Restful API you can integrate your CRM with 3CX in a matter of minutes. Under the covers, you would need to connect to the 3CX Call Control API and query the extensions list and return the data via your API. 3CX call control API. Now i am testing out my first v18 3CX PBX and i see a "GATEWAY_SERVICE_PASSWORD" parameter. Can you please let me know does 3cx send the inbound and outbound calls details to my sql server DB or any Web URL . 3CX’s HTTP API allows for simple posting of data to it, so we use CURL within PHP in order to do this. We regularly add new tools to our stable of 3CX add-ons and our API is just another tool. The most important thing that I want to do is: When I create a contact in my CRM (filemaker) it will send a command over rest api and update my 3cx contacts. Apr 26, 2018 · This video demonstrates how to integrate your Restful CRM with 3CX. How? Watch the video below and find out. Because initially, my CRM database is empty it returns nothing. 3CX has an inbuilt CDR (Call Data Records) Service that is able to log phone calls including a record that can be saved to a file, or pushed to another application instantly via TCP. just to test the session so i made it twice 3CX Phone System API Samples and StarterKit. Nov 3, 2021 · I completely agree with @ConceptsWeb-- if you can wait a little while, this may be possible in the new 3CX REST API that was announced a few months ago. A REST API would allow the pbx to be controlled from an external system like customer account center and so forth. caller_full_name I've tried May 7, 2024 · Because of the REST API, many CRMs are compatible with 3CX. You can create, manage or delete meetings from 3rd party The VoIPTools Relay is a software application that enables remote applications to communicate with the 3CX Call Control API. 3. voiptools. The first of many REST APIs to come to your 3CX System is now available in V18 Update 1 Beta 2. Like our other tools, we focus on adding value. You can create, manage or delete meetings from 3rd party applications such as ClickUp and MS Teams, allowing you to integrate 3CX Video Conferencing better into your day to day workflow. Our API goes far beyond the capabilities of both the 3CX Call Control API and REST API. NET core API. Try it out and tell us all about your awesome integration This document explains how to configure anything on 3CX using the 3CX Configuration API internally referred to as XAPI. There was some documentation a few versions ago but it was discontinued and deleted. Then we expose the 3CX API via REST and SignalR (for real-time events). Enable the 3CX Video Conference REST API and easily create, update and/or delete meetings from 3rd party applications. The product allows you to implement the following 3CX management cases: Getting a list of active conversations; Click-to-call or making an outgoing call from the CRM system May 28, 2024 · V20: 3CX Re-engineered. We have all the typical call control functions -- MakeCall, Drop, Transfer, barge, etc. Unfortunately, the REST API is only supported in the commercial cloud-based version v9 of Vtiger, meaning that everyone using Vtiger as open-source was essentially cut off. The support forums show multiple posts advising one is coming back in 2021. bc. I've provided this "AS IS", feel free to use as you wish! Enjoy courtesy of StepTech Solutions Ltd! I came across Feb 8, 2022 · If I understand the requirements correctly, this is currently possible using the 3CX Call Control API. Dec 27, 2023 · Hi, I have integrated 3cx with our custom web app using REST API. Mar 27, 2024 · Custom Rest API CRM Integration. By reverse engineering 3CX, I found information related to a WebClient REST API and a CallControl REST API. after the call is transferred to ring group or Ext. Adding User, Removing User, Renaming User, change Call Forward Rules, etc). Monitoring can be implemented by collecting information from 3CX using a script, so we need address 3CX REST API address. dll or dotnet WebAPICore. 5 . Finally by using the response from the API that has been called, I will create a ticket in Zoho Desk exclusively for the agent who picked up the Oct 8, 2021 · Solved 3CX Video Conference REST API. 3CX API documentation, examples. Jun 5, 2023 · Hi, We've had a CRM integration with 3cx for the last 18 months or so, and due to the purposes of our integration we need to display calls while they are occurring rather than just recording information once the call is done. ) to e specific webhook. 3CX API Documentation Package for 3CX V14. By the way, you can only have one 3rd-party application access the API at a time (just though you should be aware of that limitation). 3CX API Documentation Package for Jul 16, 2024 · We have built our own REST API with multiple ways to initiate a phone call. I've created a call flow that sends an api call to a webhook - I want it to be executed each time a call in ended. Follow this simple guide for CRM integration with Salesforce Mar 14, 2020 · In general way, for me, it is a really a bad things that 3CX does not provide any REST API, all other companies provide API. It covers an introduction on how a CRM works and how to create a CRM template to work with 3CX. Currently, controlling calls via REST API is not possible; everything is behind a socket that I haven't been able to decipher, lol. The 3CX Call Flow Designer (CFD) allows you to easily create call flows and voice applications visually – without requiring any programming or scripting knowledge. jira. Hello, 3cx community, I'm new to 3CX integration. I would think you would first want a brief exchange of greetings first, rather than the first thing the caller hears is "you call is being recorded". The only API currently available for 3CX is the Call Control API, and you need to develop your own program and call the 3CX wrapped methods to achieve the functionality you want. Check out our product features to find what VoIPTools can do for you and your business. I am using the Node. Thread starter Chris Ellsaesser; Start date Jul 9, 2020; Status However, if the contact in 3CX Contacts is a CRM contact Feb 15, 2022 · Unfortunately, 3CX has withdrawn the documentation presumably in preparation for the new REST API that was announced in the early beta period of V18. Managing extensions, queues, phonebook. Click-to-call services let users click a button embedded on a Website, an e-mail, an ad banner, a search engine, or an online directory listing and immediately speak with a customer service representative, sales associate, or anyone else. 0. Trainee Partner Dec 18, 2020 · Hi, I'm hoping to be able to use the 3CX REST API to add or update user details for extensions for a client. 3CX can create a file for each call. Details: - 3CX Version: 20 - the name I want to display is in the variable callflow$. This works fine except for one point. I expect that authorization should use API key, but can't find where it is configured in 3CX management. May 10, 2024 · Hello, I am trying to programmatically change the "internal calls forwarding rules" settings using the 3CX REST API, but my server constantly returns a 401 Unauthorized status code. You read that information from the 3CXPhoneSystem. Feb 23, 2024 · There's no 3CX API to trigger calls. com [email protected] Jul 9, 2020 · Autotask new REST API Integration. REST API interface for managing some objects in 3CX such as active calls, users, queues, groups, phonebook and call control. ini in your API folder For Windows User, the API need Admin rights, so start cmd as Administrator. The free version of our API can perform a MakeCall. Aug 1, 2024 · For now, yes, you are right, only the Configuration API is available (management). Source Code on Github Jul 28, 2021 · 3CX includes built-in server-side CRM integration via the 3CX API. Sep 20, 2017 · Hi, Is there a documented API in a form of SOAP or REST API that I can use to interact with 3CX? Would be awesome to update address books or do other things with 3CX directly from a 3rd party app. Wallboards, dialers, recording management, on-call services, emergency notifications, overhead paging, reporting data and many more. EditPermissionLevel} This guide takes you through the steps required in order to develop your own 3CX template from CRM integration between 3CX PBX and your CRM. Learn More. The VoIPTools Relay is a software application that enables remote applications to communicate with the 3CX Call Control API. 3CX call control API (REST API). SET methods. Directly, 3CX itself provides a software API that only works on the server on which the 3CX PBX is installed. The upcoming new Call Control REST API isn't available yet. You would need to parse these files and put the data into a database. i recreated the same APi. There are other APIs you can use to do the same. In the meantime, we have a REST API that can do these type of things if you can't wait to see what 3CX delivers. Dec 2, 2022 · There is no documented API. I tried to use the C# code , but I am not familiar with it . Alternatively, you can wait for the new 3CX Gateway service. Jan 8, 2019 · As indicated in this other threads, it seems like 3CX doesn't have plans to implement an HTTP API because they have deprecated their old for <<security reasons>> HTTP API. No credit card. Try it out today. In the CFD documentation article, it states "Avoid using dialers in new projects, as they are soon to be deprecated in favour of outbound dialing via REST API. The last Alpha / Beta update broke the attended transfer function (JoinCalls). Sep 14, 2022 · A 404 Not Found HTTP status code is not appropriate for this. like a phone number and forward it to a REST API Component in order to send an SMS with the relevant information. 3CX Phone System Pro can integrate with Salesforce. I configured the CRM Editor as described in Oct 13, 2020 · The other option is to expose the methods you need from the Call Control API with your own API (REST API for example). I can read the send data from 3cx on my application. There's only the CFD and CRM Integration. Oct 28, 2022 · I will say, however, that there has been no news about a publicly available REST API from 3CX for quite some time. Here’s a quick overview of the possible CRMs and their Apr 4, 2016 · Let’s start with a quick primer on the technology. However, I'm not sure when the message should play. g. we just updated to v18 in 3cx. dll Port Nov 26, 2022 · We have REST API interface in our side and i'd like the 3CX to send an API cali (POST) with all the relevant data (number, start and end time etc. in/api/v2 Apr 26, 2023 · Hello, I am new to 3CX so sorry if my question is not clear enough. Up until now have been limited to only offering it to our customers Jun 8, 2018 · Hello @AndrewDBrown, There is no REST API at the moment to launch outbound calls. exe included with 3CX Phone for Windows to initiate a phone call. And we can build additional APIs as needed. Available: Integracija API, Skambučių valdymas API, SMS siuntimas ir gavimas API, Integracija - RESTful API (REST API) su jūsų CRM / ERP - 3CX Cloud Sep 30, 2021 · My recommendation is to wait and see what 3CX releases, but if you need a REST API today, we have a very expansive REST API (we use the same API to implement all our tools). All requests to this API require the API key "3CX-ApiKey" in the header Oct 4, 2021 · The first of many REST APIs to come to your 3CX System is now available in V18 Update 1 Beta 2. Only a limited amount of items is available but feel free to contact me for extending the list. 3CX announced several months ago that they would be releasing a new fully supported REST API and gateway service, but we Apr 1, 2021 · The last option is the 3CX Call Control API, but the documentation for this API has also been withdrawn by 3CX. If you can't wait for the new REST API from 3CX, you may want to take a look at our VoIPTools REST API. Up to 10 users free forever. Jan 3, 2019 · Ernesto Dos Santos Afonso 3CX Support CRM & Call Flow Designer Nov 1, 2022 · Hello, we would like to know if it is possible to integrate Jira Service Management cloud to 3CX. 3CX API Documentation Package for 3CX V15. Jun 14, 2024 · Good day everyone, In V18 we would runa weekly extension statistic report as CSV then use powershell to sort and cleanup the results before passing the list of extensions to accounts, In V20 this is not possible, is there any way I can get a list of all extensions (and display names) so I can Feb 21, 2017 · Yes, but you need to set the connection information before you use the API, that is server, port, user name and password. Mar 24, 2020 · There isn't an easy way to do this. Our standard MakeCall API is free without a license key. Example: 18. com [email protected] Mar 2, 2024 · See attached file. That's what we did. The C# code used is Control calls and more with the powerful . To get this access token, 3CX will invoke again the token endpoint from your CRM REST API, passing the refresh token, and the CRM should be getting back an access token. Apr 21, 2022 · Keep in mind that this API only responds to requests that come from LocalHost, which implies that you need to do this from the 3CX server. Create a MS Teams Chat AdHoc Meetings with the REST API in MS Teams via Power Automate Apr 26, 2022 · Yes, our VoIPTools Relay is installed directly on the 3CX server (Windows or Linux). Simone Rota. 9. But suppose I create collaboration app for Android and I want to provide a button a user can press to initiate a VoIP call with one of our representatives or with other Oct 5, 2023 · 4) Next, when you will run a test, or 3CX needs to perform an API call against the CRM, 3CX needs to get an access token. Whether on Windows or Linux, in the cloud or on-prem, we are committed to building the tools you need to succeed. May 29 The sample website includes examples for ASP. You will have happier Mar 29, 2022 · Hello, because of the change in default settings we would like to use the REST API to create our video conferences. I read in this forum that the API exists but that it isn't yet officially supported or documented. Net MVC and ASP. 3CX runs a tight ship and they are very focused on building a rock-solid, scalable, feature-rich PBX and perhaps they feel making a publicly accessible REST API would pull support and development resources away from their primary 6 days ago · In this forum, I came across a note stating that Vtiger had contacted 3CX and requested that the integration be switched from Web API to REST API. I understand your needs and we're going to extend API replies in order to include organizer join URL in both /scheduled and /scheduled/meetingid APIs. Jul 1, 2022 · Hello, we are using CFD and need to catch Missed call info. First, we set up our page to handle the request from the JavaScript file. Sep 10, 2021 · I have data from restful api , and it return the variable the "last_buy_pay_type=2" 1 means pay by "credit card" 2 means pay by "cash" which way could I let the CFD knows these. I've tried Apr 14, 2020 · Good afternoon. I have version 18 now. Get the statuses of the user's extension number and more. Aug 20, 2021 · However, not all CRM systems integrate with your PBX out of the box. Perhaps later this year it will be far easier for us to integrate with 3CX. Thread starter nick123123; Start date May 29, 2023; nick123123. Otherwise, we have a VoIPTools REST API that can do it. May 20, 2024 · Hello, I am trying to programmatically change the "internal calls forwarding rules" settings using the 3CX REST API, but my server constantly returns a 401 Unauthorized status code. Sep 7, 2021 · It will be interesting to see what functionality 3CX releases with the announced REST API and Gateway service. Then the CFD could look up the data in the database. csv file to the system. Open up your browser's Dev Tools, and start Network recording. Feb 1, 2022 · Our company offers a REST API for 3CX of our own development. Try risk free. The 3CX software API is quite extensive, and it can be used to solve a very wide range of tasks. 3CX REST API. Save your call center agent’s time and IMPRESS your customer. Jun 2, 2021 · Currently, 3CX has no open API. Status Not open for further replies. We found someone on GitHub who has wrapped the 3CX Call Control API as a Web API for external use. To add support for a new CRM, you will need the following information. May 29, 2023 · 3cx REST API / Click2Call. However, I have not heard anything more about a pending release of a new API. If found, the contact is added in 3CX Contacts, the caller name is displayed in the Web Client and the contact entry includes a link to open the CRM contact. I'm struggling to find any documentation for a 3CX restful API. You would need to create a web server running on the 3CX server that publishes your own REST API. JSM cloud uses OAuth 2. Includes AI integrations, a new Windows Softphone, a new call manager and improved security. Rumor is the REST API will be made available around the same time as SP1 Relay: The VoIPTools Relay makes it possible for VoIPTools applications and our REST API to communicate with the 3CX Call Control API from anywhere on the internal network or over the public internet. Just like V18, it 3CX offers CRM integration with popular CRM, ERP or accounting systems. Dec 23, 2020 · Those asking for a Restful API or Web API, here is my version in PHP. We then expose those events via SignalR. If you log into 3CX on Chrome and open developer tools, the Network tab shows you the API calls made on login. Oct 27, 2021 · The Relay subscribes to the real-time 3CX events using the undocumented 3CX Call Control API. 2. Apr 28, 2020 · If we want to use 3CX for our customers (over 10K users) (currenty we are using innovaphone) we need to be able to interact with 3cx-user-admin trough anything But azure/office365. Tyman007. We are trying to set up a smart monitoring server 3CX with Paessler. Net Core) that connects to the 3CX API, then our Relay exposes methods via REST / Websockets. But 3CX Developed and Maintained CRMs hold the advantage of being directly integrated within the 3CX tool kits. We can add any APIs you need. Use REST API to get IVR, Queue and Extension status of your 3CX. Managing extensions and queues May 9, 2022 · Hello, 3cx community, I'm new to 3CX integration. I've created a CRM template and a python API for integration. Nov 3, 2022 · A web service that runs on the server where 3CX is installed. We offer both a REST API and an Events API. Oct 28, 2022 · A REST API was announced way back when 3CX V18 was in alpha, but all talk of this API (from 3CX) has gone quiet. Dec 22, 2019 · I am looking at making a dialer for 3CX. Have the customer record open and ready, and see when they called last and who they spoke to. Apr 29, 2020 · There is a REST API in 3CX, it just does not seem to be in the docs (for whatever reason). Now you can start the API. However, the good news is that 3CX has announced their own REST API which is expected later this year. If this option is omitted, the plugin will assume the API is in the latest supported version. Otherwise, check the ReportCallLogData endpoint. admin. It connects to the 3CX Call Control API. Below you can see the result for GET /scheduled/:meetingId. I am using version 15. Feb 16, 2024 · Dealing with this surprise currently since I upgraded from v18 to v20 and didn't realise the API had changed. Jun 12, 2020 · Our company exists, like all businesses, to make money and thus provide jobs for our employees (over 60 employees now). You can create, manage or delete meetings from 3rd party Mar 6, 2021 · Hi I am a beginer for this 3cx platform, i could not understand this crm template but i try create contact via postman rest api but //myname. but with the different freshdesk account and it doesn't work. . Getting a list of active conversations; Click-to-call or making an outgoing call from the CRM system; Call termination by extension, queue and external number Upgrade to 3CX V20. My goal is to log everything into our database, but it looks like some records are not recorded when I check the Call Log part. It covers an introduction on how a CRM works and how to create a CRM template to work wit Feb 5, 2024 · Hi 3CX community, I've successfully integrated API calls to retrieve caller information from my app. Does one exist? If so could you let me know where i can find the documentation Sep 11, 2023 · Alternative REST API interface for managing some objects in 3CX such as active calls, users, queues, groups, phonebook and call control. This is an ad-hoc meeting i created where i also inserted 4 "Participants" using the API request you mentioned above. Integrate your 3CX PBX with Bitrix24 CRM and increase your agent's productivity. Such status code indicates that the REST API endpoint is not found, and not that the contact is not found. The HTTP API has been deprecated in v15 because of security reasons. The one thing to note is that in V18 you could call the outside party first, and then when they answer, connect to the internal party. If you need additional data including queue statistics for example, Exporter can leverage our API to automatically replicate the 3CX data into SQL. However, I'm unsure how to display the caller's name in the 3CX web client. RESTful API (REST API) Integrations Know who is calling before you pick up the phone. Participants are not able to share their screen/documents. I have a CRM with a REST API and tried to use your CRM Intergration Editor. The REST API is part of the Relay. It's not a trivial task, but it's not horrible. May 19, 2019 · As you know the 3CX Call Control API is for internal use, but the DLLs are there, and you can use them at your own risk This API will not be removed in the near future as far as I know, as 3CX services completely rely on it. Nov 19, 2017 · Looking forward for how to integrate my customized CRM with 3cx . Net is not really a solution on Android, iOS, Mac or Linux May 3, 2022 · Exporter can automatically parse the CDR files 3CX generates and put the data into a SQL / MySQL database. 3CX API documentation, including sample applications that make the use of the API self-explanatory, can be found here: 3CX API Documentation Package for 3CX V12. it is in this path: bin\Debug\net5. atlassian. Read on to learn more. In your case, might be easier to use the CRM Integration with a custom script to talk to Google Sheets. Applications can send requests to 3CX using our REST API, or subscribe to real-time 3CX events using our “events” API. Hosted or Self-managed. Aug 20, 2021 · Naturally, the existing 3CX Call Control API can do everything you need, but the documentation has been withdrawn (presumably in preparation for the new API). js framework Oct 19, 2021 · Thank you very much. Get V20 for increased security, better call management, a new admin console and Windows softphone. Exporter, by default, runs every 60 seconds to ensure your database is always up-to-date. The flow has a C# component that writes a . Aug 11, 2021 · Hi all, I was very excited to see there was going to be a REST API gateway service in 3CX 18. You can still integrate your CRM through 3CX's API configuration guide if you don't see your vendor on the list. " I don't, however see any information about using an API for this Is this something that 3CX API documentation, examples. Not sure if the search will work as their docs doesn't specify that the search value also checks the phone number. May 8, 2017 · Please provide a REST API to manage configurations from external systems (e. This page will accept our two inputs (user and num) and use this to gather the user information and construct the URL needed to make the call to the PBX. Mar 1, 2022 · Hi there, see the sample below. Mar 16, 2020 · You could configure 3CX to create the optional CDR text files (Settings --> CDR). I have split the process into two flows as follows: 1. 20 for version 18 update 9 get the best 3cx add-ons with voiptools. Trainee Partner Joined May 15, 2023 Messages 14 Reaction score 0. net Web Forms in both C# and VB, but you can use any language you choose because the API uses an industry standard REST based API. I'm currently building a CRM in python API. With V20, we’ve updated the Call Control API for Linux - Windows to follow soon. I can only convey rumor about when these products will be available. here is the basic sum of it. Methods: - 3CX Make call method- Getting user, queue status- Setting user and queue status- Cal Jul 22, 2022 · I'm doing first steps in using 3CX V18 REST API interface, but all requests results with 401 Unauthorized. The only way to do that is using the 3CX Call Control API, which is a . but right now. While integrating 3CX Click To Call is simple, if you need help integrating into your website we have consultants who can help you customize and integrate Oct 28, 2022 · This is not the historical pattern 3CX has followed in the past, but I have to admit that in recent years, 3CX has become more direct in encouraging users to stay current. In the REST api content i need the extension of the agent who answered the call from queue (refer the screenshot). 0 You need the 3CXPhoneSystem. 3CX makes a call Oct 17, 2022 · I checked the code generated by the callflow and it seems the request content gets converted to string and the api is expecting json formatted data? I have verified the url and key with insomnia the rest api testing software and I can get everything working with the rest client so its something in my component configuration that is wrong. Toggle signature Matthew Orr VoIPTools +1 (801) 642-4655 www. Dec 15, 2021 · Hi i have created before an APi CFD with the freshdesk and 3cx v16. I have verified that the API token is copied directly from the 3CX web platform. Integrate your CRM or helpdesk system with 3CX. Call popups, click to call and call journaling are all included. Where can i find it? Thank you so much! Kind regards! api rest linux Initiate a call via API to external number and Extension (custom Outbound Caller ID) - Linux Server LAMP Hello everyone We have a 3cx on Cloud LINUX: Our CRM is a custom CRM (LAMP) and is is not on the list of supported CRM's for which we initially wrote a feature to call an external number, and extension and log the call in our All products are compatible with versions 18 and 20 of 3CX Phone (Pro and Enterprise); All licenses are annual (365 days)The price includes support; The price doesn’t include any taxes or VAT parameter type description; key: string: a String containing the property key. We built a Relay application (written in . selfModeration is set Oct 1, 2021 · The only way to do it programmatically (today) is with the 3CX Call Control API, or with the VoIPTools REST API. Apr 4, 2019 · V20: 3CX Re-engineered. In the meantime, you can take a look at our APIs. If that will not work for you, then we have a VoIPTools REST API that can invoke a MakeCall. 3CX has provided no details regarding what will be possible with their new API and Gateway service, but I am hopeful they will open up significant portions of the PBX with We have created more than 30 addons that can supercharge your 3CX phone system. permissionLevel: string: when fetching a list specifies the permission level of all items in the list see {@link com. Forum User Joined May 29, 2018 Dec 11, 2023 · Hi, We are wanting to know if anyone has managed to use a Rest API on the new V20 3CX update? V20 now has 2 additional API features, however we are aware people have previously struggled or had to use third party integration companies, which can be problematic when new updates are launched. a REST API call when an incoming call is detected; a REST API call when someone pick up the phone; a REST API call when the call is ended This documentation details all methods available for your custom applications to interact with 3CX on Linux A web service that runs on the server where 3CX is installed. This documentation details all methods available for your custom applications to interact with 3CX on Windows. i downloaded the latest version of 3cx CFD. I hope we can make it to a more powerfull API. You may want to wait until V18 releases the REST API, but we have no ETA. You can, for example, query a caller for a customer number, validate this number against a database and route the call based on customer type. If you want to subscribe to the same events we use to build our wallboards, that is certainly an option. Dec 11, 2023 · Hi, We are wanting to know if anyone has managed to use a Rest API on the new V20 3CX update? V20 now has 2 additional API features, however we are aware people have previously struggled or had to use third party integration companies, which can be problematic when new updates are launched Nov 29, 2018 · Hello everyone, I have to make call from a server to API 3CX on other server. ApplicationPropertiesService. This set of API provides an interface to 3CX Phone System. Unfortunately i cannot find any documentation for the gateway service anywhere. . This is an incorrect design in the REST API of the CRM. Exemple : I have a programe on server https to make change on 3CX contact Aug 27, 2021 · There is the 3CX Call Control API which can do this, but unfortunately 3CX has withdrawn the documentation presumably in preparation for the release of the new REST API. Feb 9, 2021 · For example, if this is a desktop application then you can use the CallTriggerCmd. Oct 23, 2023 · Hello @m4aax, the API concept is that organizer receives the URL inside the webclient and via email. ini file, just as the sample does. Now i would like to share my work to other. If you are new to the API, just understand the learning curve is very, very steep. Choose from Zendesk, Zoho, Salesforce, Freshdesk and many more Jun 19, 2020 · Greetings! I am interested in learning more about how to configure web services API requests within the CFD application to send/receive SMS messages, obtain speech-to-text (STT) transcriptions from an STT API Engine (the idea is to integrate with NL providers like DialogFlow to introduce AI Apr 11, 2018 · I encourage you to take a look at our REST API for 3CX. Sep 18, 2023 · Hello All, I'm trying to connect postman to 3cx to get any data I can, been told REST API works with 3cx and I want to test this with postman can help ? url May 2, 2023 · Trigger a REST Api when an inbound call is answered by an agent from support queue. We have a complete VoIPTools REST API built in to our Relay. dotnet WebAPICore. Jul 1, 2024 · After a lot of search in this forum I cannot find a Rest Api guide for 3CX. May 10, 2024 · I am trying to initiate outbound calls from a JSON response gotten from an endpoint. Assuming you have a (test) 3cx PBX you have admin access to The PBX web UI loads all the data by JSON. Only needs that 3cx send the inbound and outbound calls to one one of the above area . View attachment 40050 Also, make sure your phone numbers in WHMCS are entered as E164 or national format (10-digits most likely) without any spaces, dashes, parentheses, or anything else. 3CX makes a call to search for a contact by number. Contribute to ninjanody/3cx-api-samples development by creating an account on GitHub. Jan 3, 2019 · Link up your team and customers Phone System Live Chat Video Conferencing . Regarding the REST API, it's not available yet, and there is no ETA for this. i need to detect the caller information and transfer the data to REST API Component. And this API can only be used from the 3CX server, so if your 2012R2 server is not the 3CX server, you will also need to add some interconnection layer. Could you help Feb 1, 2023 · Hello, I would like to initiate a calls to 3CX from my web based CRM. For example, perhaps an API similar to GetUnheardVoicemailCount/103 that returns 0 or the number of unheard voicemails for extension 103. 3cx. I just spoke with the customer, here's the scenario: - let's say there are 10 people who can answer the incoming call - new incoming call: the 3CX decides, based on some policy, to ring 2 of the 10 internal phones (3 and 7) - at this point, I need to make a REST call with two parameters: A) the caller number and B) the internal numers ringing (3 and 7) - internal 7 picks 3CX Video Conference REST API: Integrate Anywhere The first of many REST APIs to come to your 3CX System is now available in V18 Update 1 Beta 2. Oct 4, 2021 · The first of many REST APIs to come to your 3CX System is now available in V18 Update 1 Beta 2. Mar 15, 2020 · By the way, we have our own REST/RPC style API for performing hundreds of 3CX commands. We would all appreciate an update on progress toward a publicly available/supported REST API. The first flow calls the Webservice which returns a json response. Many people here asking for help, many people here responding with "It's there go look" which isn't helpful. fmlq swkcy naqj fewhdj ofberxug avyr kkmnh ellm elt piznw